Return Item(s) for a Refund

If you’re unsatisfied for any reason, please return your merchandise.  Merchandise must be purchased at 13-One online to qualify for returns.  All returns are accepted within 30 days of purchase. When we receive your returned item(s) we will refund the original method of payment. Returns are generally processed within 7-10 business days of receipt.The merchandise must have all tags attached and be in perfect condition for a full refund.

To help us keep getting better and improving our products, please send us an email with your feedback of why you are returning our merchandise at, We appreciate your input!

The Mailing Address is:


PO Box 353

One Chatsworth Ave

Larchmont NY, 10538